• Privacy Policy
• Terms of Service
• Data Processing Agreement
• Sub-processors
• Cancellation and refunds

Cancellation and refunds

This policy applies to paid subscriptions to RotaHero. While we're in beta, RotaHero is free and nothing is charged. The billing terms are added to our terms of service, with at least 30 days' notice, before anything is charged.

Cancelling

• You can cancel at any time by emailing support@rotahero.com.
• There is no minimum term on monthly plans.
• Cancelling stops your subscription renewing. You keep full use of RotaHero until the end of the period you have paid for.

Refunds

• We don't refund a period that has already been billed.
• If you think you have been charged in error, email support@rotahero.com and we will look into it.

Your data after cancelling

• At the end of the period you have paid for, the account becomes read-only: you can still sign in, view your records and download all of your data, but not make changes.
• We give the account owner at least 30 days' notice by email before an account and its data are deleted, so you have time to download everything first.

Questions

Email support@rotahero.com.